Simplify Customer Support with AI-Powered Communication
Designed for Support Teams That Need to Do More with Less
Unified Messaging Interface
Handle support requests across WhatsApp, SMS, voice, and chat—all from a single platform. Agents never lose context and can follow conversations easily across touchpoints.
Automate Tier 1 Support with AI
CallPro bots handle repetitive questions like order status, password resets, and product information—freeing human agents for complex issues.
Smart Escalation & Case Management
Route tickets intelligently based on customer type, product, or issue. Automatically assign priority, send internal alerts, and trigger workflows.
Use Cases for Modern Contact Centers
Automated Troubleshooting Guides
Help users self-solve with AI-guided flows for common issues.
Order Status & Account Inquiries
Provide instant updates across messaging platforms.
Live Chat Escalation
Seamlessly pass unresolved queries to live agents with full context.
Proactive Support Messages
Notify users about outages, updates, or known issues before they reach out.
Post-Support Surveys
Collect feedback after every interaction to improve service quality.
Easily Integrates with Your Existing Systems
CallPro connects with CRMs, ticketing tools, and knowledge bases—enabling event-based triggers and unified customer views. Works with Salesforce, Zendesk, Freshdesk, and more.
Support Teams Using CallPro See Real Results
