AI-Powered CPaaS for Modern Government Communication

Public expectations are evolving. Citizens want fast, transparent, and accessible services—whether renewing a license, applying for aid, or receiving emergency alerts.
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Trusted Communication Infrastructure for Government

Omnichannel Citizen Messaging

Reach residents on WhatsApp, SMS, voice, and chat—automate service updates, announcements, and appointment scheduling, all from a single platform.

AI Assistants for Public Services

Free up call centers by deploying virtual agents to answer FAQs, guide application processes, and escalate to human support when needed.

Built for Security & Regulatory Compliance

CallPro complies with government-grade data standards, offering secure hosting in Singapore, encrypted communication, and full audit trails.

Public Sector Use Cases

Permit & License Renewals

Notify citizens of due dates and enable real-time responses for updates or payments.

Social Assistance & Application Support

Guide users through eligibility checks and form submissions with conversational bots.

Health Alerts & Emergency Notifications

Broadcast time-sensitive information quickly and reliably through multiple channels.

Appointment Scheduling

Automate booking and reminders for healthcare, immigration, or public housing services.

Community Feedback & Surveys

Collect feedback and gauge satisfaction with secure, mobile-friendly forms.

Seamless Integration with Government Systems

CallPro connects with government CRMs, databases, and portals via secure APIs, enabling real-time, event-based communication that adapts to each citizen’s needs.

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Results That Matter

40%

reduction in citizen call center volume

70%+

engagement rates on automated reminders

99%

Faster application processing with AI guidance

Digital Government
Starts with Better Communication

Modernize your public service delivery with secure, scalable communication.