Engage customers on Viber — smarter, faster, safer.

Rich Conversational Messaging

Send rich messages with images, videos, buttons, and carousels.Ideal for promotions, updates, and customer support.

Automated Flows + Real-Time Responses

Use AI-powered chatbots and keyword triggers to greet users, answer FAQs, and route conversations to live agents.

Unified Inbox with Omnichannel View

Every Viber chat sits alongside WhatsApp, calls, SMS, web chat, and more — giving your agents full context with every message.

SMS, WhatsApp fallback

Ensure your messages reach every customer with secure, reliable delivery and fallback to SMS or WhatsApp when needed.

Secure & Trusted Communication

Deliver messages through verified business channels — safe, reliable, and built to protect your brand and customers.

Flexible Messaging for Every Need

Promotional, transactional, or conversational — deliver the right message at the right moment to match every business goal.