Omnichannel Engagement That Converts

Retail is no longer just about products—it’s about creating seamless, personalized experiences across every touchpoint. Whether online or in-store, consumers expect real-time, relevant communication on the channels they prefer.
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Empowering Retail with Smart Communication

Multichannel Customer Engagement

Connect with shoppers via WhatsApp, SMS, voice, chat, or in-app messaging. Promote flash sales, confirm orders, send shipping updates, and more—all from one platform.

AI-Powered Customer Service & Sales Support

Automate FAQs, handle order status checks, and upsell products using chatbots. Seamlessly escalate to live agents for high-touch service.

Secure, Scalable Retail Infrastructure

CallPro is built for enterprise-grade reliability and privacy, with hosting in Singapore, secure APIs, and full compliance with PDPA and eCommerce regulations.

Key Use Cases for Retail & eCommerce

Promotions & Campaigns

Send personalized messages about product launches, discounts, or loyalty rewards to drive traffic.

Order Confirmations & Shipping Updates

Keep customers informed in real time across SMS, WhatsApp, or email.

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Cart Recovery & Product Recommendations

Re-engage customers with smart, behavior-based messaging.

Customer Support Automation

Resolve queries instantly with AI bots and enable human handover when needed.

Store Locator & Appointment Booking

Help customers find locations or book in-store consultations with ease.

Integrates with Your Retail Stack

CallPro works seamlessly with leading platforms like Shopify, WooCommerce, Magento, Salesforce Commerce, and custom ERPs—triggering personalized messages based on real-time events.

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Measurable Retail Impact

30%

increase in campaign open rates

30%

higher cart recovery rates via WhatsApp

100%

Reduced support load with AI self-service

Ready to Turn Conversations
into Conversions?

Start creating personalized, scalable, and AI-powered experiences that your customers will love.